Octopus Digital Network

Blinking Circle

Call Center Software
Rental Services

Monitor Your Business Calls With IVR, Call Recording & Call Reports

Find The Octopus Call Center Solution
That’s Right For Your

Today’s Call Center must be able to integrate multiple services, multiple systems, and multiple data sources to provide a seamless one-window facility to the customer. Traditional ACD technology alone is, therefore, not sufficient to offer the advanced services required by today’s customers. Octopus solves today’s call center puzzle which is an integrated platform with a wide array of call handling and contact management solutions. It offers all the tools and combines the power of telecommunications with corporate database systems to deliver powerful call control capabilities to enterprises, whether they are customer support call centers, a 24-hour Help Line, help desks within a corporation, or businesses seeking to differentiate through enhanced customer service.

Octopus Provides Consultancy Of Complete Infrastructure For Call Center Setup With Complete Monitoring Software


  • Multiple IVR tree
  • Skill based call routing
  • Queue management


  • Manual Dial feature, All button on one screen e.g. Dial, Hang-up, Conference, Hold.
  • Customized dial plan with respect to regions. Restriction upon user to make out of city or international calls

Recording Searching Criteria:

  • Search from Start to End Date (Month / Day / Year)
  • Search from Start Time to End Time (hh : mm) – 24 Hour format
  • Agent ID
  • Called party number
  • Download easily .wav format


  • Calls made by an agent during a Day/Hour/Month Call records of a specific agent(s) for a particular span of time and date.
  • Success and attempted calls report
  • Agent wise call duration report (Graphically)
call Center Setup Provider

Requirement For Start Your Own Call Center Setup


1- Sip / PRI number
Any Server – Board Machine


1- DID
2- White Listed Ips
Any Server – Board Machine

Customer Responsible

All Licenses, Bandwidth, Billing of Calls, PRI Billing Cost, UAN transferring with Initial Setup Cost (PTCL/ISP) etc. will be bare by Customer for Call Center Setup.

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