Octopus Digital Network

IT Maintenance Services

What is IT Maintenance?

IT maintenance refers to the work needed to keep your IT equipment like desktop and infrastructure, running at optimal performance. The work includes steps like software updates, hardware reboot, security check and clearing of errors found in the log. With ongoing IT maintenance, you enjoy a near zero IT downtime and higher lifespan of your IT equipment.

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Benefits of IT Maintenance Services

Regular IT maintenance plan keeps your IT systems run smoothly

Security

​Making sure your firewall and security software are doing their jobs correctly as external security threats can damage your business.

Documentations

With proper and updated documentation, this helps to resolve IT issues fast and identify when software or equipment should be upgraded or replaced.

Fixed Expenses

Investing in ongoing IT maintenance contract for your company brings the costs down.

Maintained Correctly

When computer and server are being checked and maintained correctly, they are in its best shape and hence better lifetime.

On-Site Support

Our Dedicated desktop executive can visit your office and take care of your problems which cannot be taken care via remote support.
  • Windows Installation
  • Windows Troubleshooting
  • Hardware Malfunctioning
  • Hardware Installation
  • Hardware Replacement
  • Hard Dive Installation
  • Optical Drive Installation
  • Network Issue
  • Basic Router Configuration
  • Wireless Troubleshooting
  • Wireless Access Point installation & configurations
  • Printer, Scanner and Multi function Printer installation & Configuration
  • Printer Repair
  • Installation of New Desktop Hardware

Remote Support

Our dedicated desktop support executive will provide you immediate support using internet via TeamViewer or other remote desktop support software.

  • Windows Firewall Configuration
  • System Health Check
  • System Performance Check
  • Software installations
  • Microsoft Products
  • Antivirus
  • Audio Video Software
  • Driver Installations
  • Printer Configuration
  • Scanner Configuration
  • Email Setup